Service Guarantee & Limitations Policy
Twilight Tidy provides professional commercial cleaning services and aims for consistent, high-quality results. However, we do not guarantee outcomes beyond what is reasonably achievable through standard cleaning methods.
Stain removal, deep restoration, and full odor elimination are not guaranteed. Results depend on the age, condition, and material of each surface, as well as any pre-existing damage or wear. For any questions, please contact our support team at 225-541-1684.
Heavy lifting or moving large furniture, fixtures, or equipment is not included unless specifically approved in writing before service. Some tasks may be skipped if they are unsafe, inaccessible, or outside the agreed scope of work.
Twilight Tidy does not guarantee the removal of deep stains, long-standing odors, or damage caused by misuse, neglect, or prior incidents. Our responsibility is limited to performing the contracted cleaning services to a professional standard.